Privacy Policy

Madeline Bunyan Lampwork & Jewellery values your custom and your privacy

This Privacy Policy describes how and why Madeline Bunyan Lampwork & Jewellery collects, uses, and shares information when you purchase an item or contact me regarding my services

Personal Information Collected
This includes your name, delivery and email address and payment method
For custom orders, this also may include specific details and sizes
How I Use Your Information
The information you give use will be used for:
· Processing your order
· Fulfilling your order
· Providing customer support
· Product guarantees and settling disputes

Keeping Your Data
All information is kept securely and in line with UK laws.
Information relating to purchases is generally kept for 7 years.
Quotes and general enquiries will be removed from my records after 1 year or sooner.
At this time, information sent via FB messenger can be only be archived by Madeline Bunyan Lampwork & Jewellery but can be deleted by the sender. Therefore, if you would like this information deleted you can do this at any time directly.

Sharing Information
Madeline Bunyan Lampwork & Jewellery uses third party platforms including Facebook, Instagram, Etsy and PayPal which have their own privacy practices that I do not own or control. You can access each of these services Privacy documents through their own websites.

I also use Mailchimp to manage my mailing list, so if you’d like my occasional updates by email, you can subscribe on my website, and you can unsubscribe at any time.
Information will be shared with Royal Mail (or other courier services) required to deliver your order
Your information is never sold by Madeline Bunyan Lampwork & Jewellery

Your Rights
You may have the right to request and receive a copy of the personal information I hold about you or request the deletion of your personal information.
Unless there are exceptional circumstances (i.e where we are required to store data for legal reasons) I will generally delete your personal information upon request.
If you live in the EU and wish to raise a concern about my use of your information you have the right to do so with your local data protection authority.

Contact Me
If you have any questions or concerns please contact me

Madeline Bunyan Lampwork & Jewellery

2 Queen Street
Dawlish
Devon
EX7 9HB

Changes to My Privacy Policy
This policy will be under regular review with any updates published
Last updated 24/5/2018